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The bounce message for non-whitelisted senders
The bounce message for non-whitelisted senders tells them there is no valid recipient. This is confusing since the recipient is valid, it is the sender that is potentially invalid. As a user, if I get an "invalid recipient" response, I assume there is no such recipient and am unlikely to spend time going to a web site for help to find out about the //WL2K subject.
Could you change the error message to be something like "sender not in whitelist"? This is unlikely to have any effect on spammers who will see the 554 response code and ignore the text message, but will help the humans who are trying to get through. They are more likely to go look for help if they are told they are the problem instead of assuming that the email address they are sending to is bogus.
Thanks.
Could you change the error message to be something like "sender not in whitelist"? This is unlikely to have any effect on spammers who will see the 554 response code and ignore the text message, but will help the humans who are trying to get through. They are more likely to go look for help if they are told they are the problem instead of assuming that the email address they are sending to is bogus.
Thanks.
Customer support service by UserEcho
I agree with your points of view.
Recently the prefix //WL2K R/ is stripped from the subject line when a mail is sent to the CMS.
The receiver of the mail must then reply with the original email address or put the prefix into the subject line.
Is there a possibility to add a domain name to the whitelist without Internet access? This would be most welcome for radio only users. I am thinking of a command message to the system.
If this is already possiblbe please let me know.
thank you,
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